FAQ

Delivery time varies by the item, we aim to have your item delivered within a week, however sometimes and especially around the holidays it takes about 1 1/2-2 weeks. While the handmade items take approximately 4-6 and will say it in the product description.

No, right now we are an online only small business.

Yes, we do. Unless, the item is a part of a clearance section and the description states no return.

Fill out the Return Request in your Account on the specific Order page. Or you can email us directly at thebellandnook@gmail.com and we will explain the process and process your return.

We take the utmost care to package and protect your item for its journey to you, however sometimes items can be damaged during shipping. The best thing to do is to email us directly at: thebellandnook@gmail.com and send us images of the item along with your order number and the name of the item. Please let us know if an item is damaged within 4 days of delivery.

Email or message us immediately! This is a common mistake and an easy fix, however we cannot send you your item until we know your correct address, so please contact us and give us the proper address A.S.A.P.!

Just email us at: thebellandnook@gmail.com and tell us the item that you would like to purchase and we will let you know if it can be gift wrapped.

Your order packing slip does not include the prices of the item, so no worries!

Yes! If you need assistance in picking a gift for someone or you would like just some options in your price range, then please message or email us and we would be happy to help you!